While Windows XP has proven to be a very stable and user friendly PC system, it may not always do exactly what you want. If you have a problem, use Microsoft's online help tools to troubleshoot your issue and find a solution.
Instructions
Microsoft Online Support
1. Open a web browser, and head to the Microsoft Online support center: http://support.microsoft.com/.
2. Enter a description of your problem in the Bing search box at the top of the page and press ENTER. You should include the words "XP+professional" in your search.
3. Browse the search results and click on the result that best describes your problem.
4. Follow the instructions given by Microsoft Support to resolve your problem.
Microsoft Answers
1. Open the Microsoft Answers forum in your web browser: http://answers.microsoft.com/en-us/windows/default.aspx. Here, Microsoft users and technicians can discuss problems and solutions concerning Microsoft products.
2. Click the Windows XP tab on the left hand side of the page.
3. Browse through the list of categories and click the one that best represents your problem. A list of threads on this topic will be displayed.
4. Browse the threads and open any which contain your problem. Follow the instructions given in the post to fix your problem.
5. Click the "Ask a Question" button to ask a new question if you cannot find an answer in the existing posts. Your question will be answered by another forum user or a Microsoft support staff member.
source : ehow articles
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